Introduction:

Efficiently adding new recruiters or company admins is vital for maintaining a smooth helpdesk operation. This article provides concise, step-by-step instructions to guide you through the process.

Step 1: Log in to Your Account

Begin by logging in to your account. Access is essential to initiate any user addition.

Step 2: Navigate to Admin Settings

Within your account, locate and click on the "Admin Settings" option. This is where user management begins.

Step 3: Access Admin Users

Under the "General" tab within Admin Settings, find the "Admin User" section and select it.

Step 4: Create an Account

Initiate user creation by clicking the "Create Account" button.

Step 5: Fill in User Details

Complete the user's information, including their first name, last name, and email address.

Step 6: Review Information

Before proceeding, review the entered information for accuracy and completeness. Click "Review" when ready.

Step 7: Save User Information

Confirm the user's addition by clicking the "Save" button. You will see "Done" it means it's already been added. Click on the "Done" button

Step 8: Verify User Addition

Double-check whether the new user is successfully added to the list of admins.

Updated on: 10/11/2024