Articles on: Integrations

2-Way Messaging / Chat (Crisp Integration)

StaffUp has discontinued our native 2-Way Chat Messaging in favor of an Integration with Crisp. In order to have 2-Way messaging from your mobile app, you will need to have a Crisp Account, and integrate it with StaffUpApp. We normally create a Crisp account for you as part of your initial implementation. We start you with the basic FREE version of Crisp, but you can upgrade to a Pro or Unlimited account if desired.

Scroll Down for an Overview Video of Crisp & StaffUpApp in Action

Additional Helpdesk Articles



How to create a Crisp Account and integrate it with your mobile app
Sending & Receiving SMS Messages with StaffUp + Crisp
Using the Live Translate feature to converse with people in 50+ languages

Why Crisp?



They provide an out of the box, fully private-label chat box that we can embed into your mobile app. They have both free and paid versions if you need more features
It offers many features that would take us years to build. Document sharing, Voice & Video calling, Instant Language Translation, Chat Bots, Triggers, Agent Management and so much more
You can also embed the same chat box on your website that you have in your mobile app, providing a unified experience for your candidates
They provide AI Powered Chat agents, plus integrate with half a dozen other AI Agent tools to give you ultimate flexibility in your conversational AI strategy
Their centralized inbox feature for your team combines live chat, shared email & SMS inbox, as well as integration with other messaging tools such as WhatsApp, Facebook Messenger, Slack and more.
They have many integrations already built, and a robust Open API that allows us to build tons of useful features over time.
Their mobile app allows you to communicate with your candidates from anywhere you happen to be, even if you aren't in front of a computer

Video Overview of Crisp + StaffUp Integration



Updated on: 11/10/2024

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